Business

How to Survive Angry Customer Service Emails

How to Survive Angry Customer Service Emails

Running an eCommerce¬†store can be great- flexible hours, low startup commitment, can be run from anywhere. The worst part? Hands down, dealing with customer service emails. I used to absolutely dread this, but wasn’t quite big enough to outsource it yet. The good news? The […]

Does working remotely make you more productive?

Does working remotely make you more productive?

It’s common knowledge that working from home is more efficient than working from the office, right? Yes. BUT. When you work remotely all the time, are you really more productive than working from an office? It depends. What do you mean by being more productive?* […]

What *NOT* to do when you buy an e-commerce site

What *NOT* to do when you buy an e-commerce site

I recently sold an e-commerce site I owned. The buyer had plenty of time to ask questions before the sale and was happy¬†with the price. He didn’t even negotiate. The transfer included not just the site with all products + suppliers, but also the facebook […]

When can you celebrate success?

When can you celebrate success?

As I was walking to work with my husband this morning, we had a conversation we have often. It always goes something like this: The Ambitious one: “I hope that X deal happens and Y deal happens and that Z project makes us $abc” The […]